Cookie Policy Overview
NAXSOL ENTERPRISES LTD uses cookies to enhance your offline browsing experience and sustain the premium presentation of our themed dining evenings. When you visit https://willowflame.com, small text files may be stored on your device to help our website function correctly, remember certain choices, and present content in a way that matches the atmospheric character of our venue.
Our cookie practices are designed to keep your visit smooth, secure, and respectful of your privacy. We do not use cookies for any form of online gambling, real-money stakes, deposits, withdrawals, or financial winnings. All of our experiences are hosted in person at NAXSOL ENTERPRISES LTD and are strictly offline entertainment and dining occasions.
Types of Cookies Used
We rely on a focused set of cookie categories, each chosen to support a functional and elegant browsing experience.
Strictly Necessary Cookies
These cookies are required for the website to operate securely and efficiently. Without them, essential features such as navigation, booking request forms, and basic session handling would not work as intended.
- Maintain secure connections between pages
- Support basic form submission and validation
- Remember minimal technical settings required for display
Performance and Analytics Cookies
Performance cookies help us understand how visitors use our website so we can refine the experience. We use aggregate, non-financial analytics to review which pages are visited, what devices are used, and where improvements may be needed.
- Measure traffic volumes and page performance
- Identify navigation patterns across key sections such as Evenings, Dining, and Events
- Support optimisation of loading speed and content layout
Preference Cookies
Preference cookies remember selected options so that returning visitors can enjoy a more personalised and consistent experience.
- Remember your cookie consent choices
- Maintain basic display and accessibility preferences where supported
- Support region-appropriate presentation for Australian visitors
We do not deliberately use marketing cookies for targeted advertising based on gambling behaviour, financial activity, or similar profiles. NAXSOL ENTERPRISES LTD is a premium, offline entertainment restaurant, and our cookies are aligned with that focus.
Purpose of Cookies
Cookies help us ensure that your visit to NAXSOL ENTERPRISES LTD online feels as polished and considered as the evenings we host in person. We use cookies for several key reasons.
Seamless navigation
Stable page-to-page flow
Cookies support core technical functions such as remembering which pages you have just visited, managing simple session identifiers, and loading key assets efficiently. This helps keep transitions between pages like Evenings, Dining, and Events fluid and responsive.
Accessibility and consistency
Readable, high-contrast layouts
Where supported, cookies help remember the preferences you choose for a clearer browsing experience, such as accepting or declining optional cookies. This allows us to maintain a consistently high-contrast, easy-to-read interface without repeatedly interrupting your visit.
Experience refinement
Insight without intrusion
Analytics cookies provide us with anonymised, high-level information about how visitors move through the site. We use this information to refine which content is most visible, how quickly pages load, and where additional clarity may be necessary around offerings like Private or Host experiences.
Cookie Duration
Cookies on NAXSOL ENTERPRISES LTD may be active only while you browse or may remain on your device for a set period after your visit. We review durations to ensure they are appropriate for the limited purposes described in this policy.
Session cookies
Session cookies are temporary. They are created when you open our website and are removed once you close your browser. These cookies support essential features such as secure navigation and form submission.
Short-term cookies
Some cookies remain for a short period after your visit, typically from a few hours up to several days. They may be used to remember your cookie consent preferences or to help us understand how visitors interacted with the site during recent sessions.
Longer-term cookies
Certain analytics or preference cookies may remain active for several months, in line with common industry practice, so we can view trends over time. These cookies do not store details about offline bookings, payment information, or any form of online gambling or financial transactions.
The exact duration of each cookie depends on its purpose and the settings applied by us or our trusted analytics partners. You can review, delete, or block these cookies at any time through your browser settings.
Managing Cookies
You are in control of how cookies are used on your device. You can adjust your preferences at any time, although some changes may affect how well certain parts of the website function.
-
Using your browser settings
Most browsers allow you to view, accept, refuse, or delete cookies. You can usually find these options within the privacy or security settings of your browser.
Common paths include:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Settings or Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
-
Blocking or limiting cookies
You may set your browser to block all cookies, accept only certain types, or prompt you each time a site wishes to store a cookie. Please note that blocking strictly necessary cookies may reduce the stability or usability of features such as contact forms and navigation.
-
Deleting existing cookies
You can clear cookies that have already been placed on your device by using the delete or clear browsing data options in your browser. This may log you out of previously visited sites or reset saved preferences, including your cookie choices for NAXSOL ENTERPRISES LTD.
If you have any questions about the impact of your cookie settings on your ability to browse NAXSOL ENTERPRISES LTD, you are welcome to contact us using the details in the Contact for Cookie Inquiries section below or through our Contact Us page.
Third-Party Cookies
NAXSOL ENTERPRISES LTD makes limited use of third-party cookies, primarily to support website analytics and performance optimisation. These third parties help us understand how visitors interact with the site so we can refine content, layout, and technical performance.
Where used, third-party cookies may collect anonymised data such as:
- Pages visited and time spent on each section
- Device and browser type (for example, mobile, tablet, or desktop)
- Basic interaction patterns, such as clicks on navigation items or call-to-action buttons
We do not permit third-party cookies to be used for online gambling services, financial tracking, or profiling related to deposits, withdrawals, or betting behaviour. Our partnership with analytics providers is focused solely on improving the website experience for our offline restaurant and event guests.
Third-party cookies are subject to the privacy and cookie policies of the providers who set them. You may choose to block or delete these cookies through your browser settings as described in the Managing Cookies section.
Data Privacy and Security
Protecting your information is a core part of how we maintain trust with our guests and clients. Any personal information associated with cookie data is handled carefully and in accordance with our Privacy Policy.
In practice, this means:
- We aim to collect only the amount of data reasonably necessary to operate and improve the website.
- Where possible, we aggregate or de-identify analytics data so that it cannot be used to personally identify individual visitors.
- We use technical and organisational safeguards to help protect information from unauthorised access, alteration, disclosure, or loss.
We do not use cookies to support any kind of online gambling platform, remote betting interface, financial account management, or real-money transactions. All NAXSOL ENTERPRISES LTD experiences, including casino-inspired evenings and event attractions, are hosted entirely offline at our venue and are intended solely for entertainment and dining.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulatory requirements, our service offerings, or how we use cookies on the NAXSOL ENTERPRISES LTD website.
When we make material changes, we will update the "Last updated" date below and may highlight key updates on this page or, where appropriate, through a brief notice on our homepage or relevant banners.
Last updated: 4 August 2026